Returns and Refunds Policy — Family High Edibles UK
YOUR 14-DAY RIGHT TO CANCEL
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. Email sales@familyhighedibles.co.uk quoting your order number.
Returned items must be: unopened and unused · in original packaging · returned within 14 days of notifying us.
FAULTY OR INCORRECT ITEMS Contact us within 48 hours of delivery at info@familyhighedibles.co.uk. We will arrange a replacement or full refund at no cost.
NON-RETURNABLE: Opened or used items. REFUND PROCESS: Processed within 14 days of receiving returned goods.
HOW TO RETURN: 1. Email sales@familyhighedibles.co.uk with order number and reason
2. We will provide a return address
3. Send via tracked service, keep proof of postage
4. Email your tracking number CONTACT: sales@familyhighedibles.co.uk ·
[+44 7376 282584] Also see: /privacy-policy/ · /terms-and-conditions/